Solutions

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Branch / Teller

Virtual Teller Machine (VTM) remote bank solution is an innovation in banking business philosophy, a change to service channels, and a perfect integration of modern communications technologies.

Virtual Teller Machine (VTM) remote bank solution is an innovation in banking business philosophy, a change to service channels, and a perfect integration of modern communications technologies and financial devices. By utilizing systems such as high definition (HD) video communication, video surveillance, financial self service terminal, and integrating technologies such as palm vein recognition, encrypted handwritten signature, card identification, and face-to-face video communication, the solution realizes most traditional banking functions, and provides customers with remote virtual counter services to replace manual services, which lightens counters‘ workload. As a revolutionary innovation in remote financial services, VTM solution can provide customers with more safe, comfortable, and professional financial services that improve customer satisfaction, and help banks focus on high-end customers and boost service values.